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Contact John Deere Financial

We want to make sure it’s easy for you to talk with us – after all, that's how we build long-term relationships based on trust.  In our world of modern technology, we're available by email and phone, and the postman still delivers the mail every business day.  Please use a communications method that suits you and we'll respond promptly.

Email:
  • For specific questions or inquires about your John Deere Financial instalment and lease accounts, our finance products and services, or general questions, please use this secure email form.

Telephone:
  • For questions or comments about your instalment or lease accounts or our products and service:
    Customer Service: 1-800-321-3766,  8:30 a.m. - 6:00 p.m. ET, Monday - Friday
  • For questions or comments about your multi-use account:
    Customer Service: 1-800-356-9033, 7:00 a.m. – 6:00 p.m. CST Monday-Friday and 8:00 a.m. – 12:00 p.m. Saturday
  • Sales and Marketing (concerning your next purchase): 1-800-268-2607

Mail:
  • For more information on financing or leasing your next purchase with John Deere Financial, you can write us at:

    John Deere Financial
    Attention: Customer Care
    1001 Champlain Ave, Suite 401
    Burlington, Ontario
    L7L 5Z4