MOLINE, Illinois (March 22, 2011) — Customers told John Deere they needed fleet management and maintenance solutions and Deere has responded by bringing JDLink, John Deere Fleet Care and Service ADVISOR Remote together into John Deere "WorkSight" to streamline efficiencies and make smarter business decisions.
"With John Deere WorkSight, customers can literally manage their fleet from their seat," said Liz Quinn, product marketing manager for telematics at John Deere Construction & Forestry. "The services under the WorkSight umbrella work together to help contractors automate their business processes and stay on top of machine health."
How WorkSight Works
John Deere's proprietary JDLink telematics fleet management system collects key machine data such as engine hours and idle time and transmits it to the customer via Internet.
Fleet Care interprets that data, as well as machine inspection information and fluid analyses, and advises customers and dealers on proactive steps to maintain machine health.
Service ADVISOR Remote enables dealers to read diagnostic trouble codes, record performance data and update software remotely, without requiring a jobsite visit.
It also has a remote recording mode. If something is malfunctioning when an engine is running at 1,000 rpm, for example, it can record machine data for a technician to analyze when then engine is running at that specific engine speed.
"With all this technology brought together under WorkSight, John Deere dealers can proactively provide machine health recommendations to Deere customers before downtime occurs," Quinn said. "Customers get a valuable heads-up and not only avoid downtime, but also save on the drive-time expense of having a technician come out. And customers can schedule maintenance when it's most convenient for them. WorkSight can turn separate pieces of machine data into uptime solutions."