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As the coronavirus COVID-19 situation evolves, we are committed to keeping you informed about John Deere’s actions to safeguard employees while maintaining operations in order to support our dealers and customers and their livelihoods. These objectives are immensely important to us during normal times. They are vital today.
We understand the uncertainty surrounding the COVID-19 outbreak will result in hardships for some customers, and we may be able to help. If you or someone you know requires assistance, please call John Deere Financial at 800-321-3766 or log in at MyJohnDeere.com to take advantage of online tools.
Our global team of engineers sat down with a challenge: How can we make a difference in the fight against the deadly COVID-19 virus? We have a few ideas that have made it into production so far.
Deere resumed production with a limited number of employees today at its construction and forestry factory in Dubuque, Iowa. Production start-up will be staggered over the coming weeks.
Deere suspended production of its construction and forestry equipment factory in Dubuque, Iowa, after management learned of a confirmed COVID-19 case with an employee there. During the suspension, the facility will undergo a thorough disinfection that meets or exceeds local and state health-department guidance. Employees will return to work via staggered, scheduled start-ups. Those able to work remotely during this time will continue to do so.
In response to the COVID-19 crisis, the John Deere Foundation has launched a special 2-for-1 match campaign on all employee donations to the Canadian Red Cross and select food banks in our home communities.
All employee donations to only those approved organizations are being matched at 200% by the John Deere Foundation to a total campaign limit in the equivalent of $500,000 USD until April 30, 2020 or sooner, while funds are available. Therefore, employee donations of up to $250,000 USD, plus the 2-for-1 Foundation match will equate to $750,000 USD in donations to help those organizations in our communities that now need our support more than ever!
John Deere supports local Iowa and Illinois hospital system by donating protective eyewear to help safeguard doctors and nurses who are on the frontlines. Read more in the John Deere Journal.
In Brazil, where farmers are harvesting their first crop and beginning to plant their second, Deere parts operation in Campinas is open and our dealers are servicing our customers to ensure they receive the support they need during this critical time for their business. On the other hand, John Deere's agricultural and construction equipment factories in Brazil are undergoing temporary closures. We anticipate that our facilities will return to operation as soon as possible and we are closely monitoring the situation.
John Deere leadership is closely monitoring guidelines issued by country and provincial level authorities and acting accordingly. This includes temporary and partial suspension of production due to those mandates and/or to resulting supply chain disruptions in Asia, Europe, and South America.
John Deere Financial encourages its financing/lease customers to call 800-321-3766 or contact via MyJohnDeere.com for support needed due to COVID-19-related financial hardships.
Maintaining a healthy workplace:
Protecting our employees’ health and well-being is a top priority. Those who can work remotely have been encouraged to do so. Those who are needed on-site to get necessary parts and equipment into customers’ hands are working with safeguards in place. (See “Maintaining a healthy workplace” safeguards.)
There are a lot of uncertainties right now. We’re doing all we can to build the machines customers need to keep their businesses running. Our trucks are hauling the parts dealers need to provide maximum uptime. And our field teams are providing the exceptional support their customers and dealers need. Plus, we’re better prepared than ever to fully utilize tools such as John Deere Connected Support™ to remotely monitor and proactively fix issues or send for a trained technician.
John Deere dealers also are implementing operational changes to keep their employees safe. Please contact your local John Deere dealership to learn how it is continuing to serve customers.