Multi-Use Account Training Resources

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Multi-Use Account Training Resources

Learn how the Multi-Use Account can help you focus on your customer’s needs while increasing sales!

Our quick and easy training videos range from 8 to 30 minutes and give you FREE 24/7 access as well as the flexibility to choose from a variety of learning topics based on your needs, interest and job responsibilities.

Sales Finance Training

Discover the benefits of revolving credit and how the Multi-Use Account delivers the best value for you and your customers.

For additional questions reference our Fingertip Facts or contact your John Deere Financial Territory Finance Manager (TFM).

What is Sales Finance

This video will help you gain an understanding of the Multi-Use Account and consider the advantages of leveraging sales finance with your customer.

What is the Value of Sales Finance for Your Customer?

With the Multi-Use Account, learn how your customer gets increased purchasing power, convenience, flexible payment options, and easy to use digital tools to manage their accounts.

What is the Value of Sales Finance for Your Business?

Discover how you can leverage the Multi-Use Account to increase your sales and manage your cash flow and inventory levels while decreasing the cost of doing business.

How to Meet Customer Cash Flow Needs Using Sales Finance Programs

Review three common scenarios that uncover common situations in which sales finance can assist your customer with their cash flow needs

How to Incorporate Sales Finance into Every Crop Season

Your customer's business cycle provides you with many sales finance opportunities. In this video, you will see examples of sales finance incentives that you can use to address customer needs throughout the year.

System Training

Learn how to quickly and effectively navigate the Merchant Toolkit system, interact and transact business with John Deere Financial and better serve your customers.

For additional questions or support, reference the Fingertip Facts, the Establishing Credit Limits Tip Sheet, or contact your John Deere Financial Merchant Service Representative (MSR)

Submitting Purchases Using the Online Transaction Center

Accurately submit Regular and Special Terms purchases using incentives.

Navigating the Merchant Toolkit

Simplify transaction processing and provide accurate records for your business and your customers.

Understanding the Customer Billing Statement

Understand the features of the customer billing statement and find answers to commonly asked questions.

Your Monthly Statement Guide

Answering Common Questions About the Billing Statement

Refund returned merchandise, correct a billing error and refund a finance charge.